A smart city is built around the needs of its inhabitants and corporate residents. How? By constantly consulting them and calling on their experience and ingenuity to find innovative solutions to urban issues.
A digital city uses new technologies to get residents involved and serve them by responding to their expectations and concerns.
A smart and digital city is an open, transparent and collaborative city that is based on using technology to make residents’ lives easier.
An abundance of initiatives
In Montréal, it all started in 2014 with chats with residents and co-design workshops. Hundreds of residents from different backgrounds (entrepreneurs, researchers, members of civil society, municipal employees, etc.) participated in consultations that helped us identify Montrealers real concerns, their needs and their priorities.
This collaborative phase served as a canvas to define a road map for our Bureau de la ville intelligente et numérique. Out of 232 ideas, 70 were retained in the 2015-2017 Action Plan. Since then, many of these projects have materialized or are materializing. Here are three that illustrate the process that was launched three years ago:
→ First, we put Montréal’s open data portal (in French) online to help individuals and start-ups to develop digital services to benefit the entire community. To date, 30 applications have been developed using open data, including the snow removal tracking app Info-neige MTL and the towing app Info-remorquage.
Next, we developed the Web platforms Budget View (in French) , Contract View (in French), Performance Indicators View (in French) and Public Safety View (in French) to offer direct access to city data and help people understand how it works.
→ We launched MTLWiFi, the city’s wireless network, so that everyone could easily access digital services free of charge. Today, MTLWiFi has some 825 stations across Montréal and covers downtown, the Quartier des Spectacles and the Quartier de l’Innovation in Griffintown. There are also stations in 43 city libraries, several community centres and many public parks and sites.
→ Finally, we associated Montrealers with fundamental approach through workshops, the Citizen Testeurs initiative and SimpliCity (the blog you’re reading), so that residents can participate in the development of the city’s new online services. This process was used to prepare the redesign of the city’s Web site and the development of new digital services, including the digital 311 pilot project.
To view all projects that were created as part of the Montréal, Smart and Digital City Action Plan, click here.
Discover the testimonials of Montréal entrepreneurs who are helping to make Montréal a smart and digital city by watching these five video capsules .